Privacy Policy

Introduction

The Great British Valve Group (company number 10285127, registered in England and Wales) values your privacy.

This notice outlines how we collect, use, and protect your personal data in compliance with UK law and the GDPR.

Data Collection and Use

We collect personal data when you interact with our website, create an account, purchase products, or contact us. This data is used to verify identity, fulfil orders, and improve services. We also collect browsing data via cookies, which helps to enhance your experience on our site.

Legal Basis for Processing

We process your data based on one of the following:

Contractual Obligation: Data is processed to fulfill our contractual obligations to you.
Consent: We process data with your explicit consent, such as for email marketing.
Legal Obligation: In certain circumstances, we are required by law to process and share your data.

Data Sharing

Your personal data is shared only with trusted third-party processors who assist in operating our business, ensuring they uphold data protection standards. We may also share data when legally required.

Cookies are used to personalize your experience and gather statistical data about website usage. You can manage cookie preferences through your browser settings.

Data Security

We implement security measures, including SSL encryption, to protect your personal data. However, no system is completely secure, and we cannot guarantee absolute protection.

Your Rights

You have the right to access, correct, or delete your personal data, and to withdraw consent for data processing at any time. To exercise these rights, contact us at andrewcole@hobbsvalve.com

Data Retention

Personal data is retained only as long as necessary to fulfill contractual obligations, comply with legal requirements, or support legal claims.

International Data Transfers

Data may be transferred outside the European Union to trusted third-party processors, with adequate safeguards in place.

Complaints

If you have any concerns about our privacy practices, please contact us. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk/concerns/.

Policy Updates

We may update this privacy notice as necessary. The most current version will always be available on our website.

For more information, please contact us at:

Email: sales@hobbsvalve.com
Address: Unit K-L, Trecenydd Business Park, Caerphilly, Mid-Glamorgan, CF83 2RZ

Privacy Policy

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